I head down to the store quite often. I have to say that if Kelvin gets too close to his customers, they might just take advantage of him like trying all sorts of gears just of the sake of trying & no intention of buying.
I am guilty of such a crime. Not in Guitar Connection but in Swee Lee. When I was in Secondary School, I couldn't afford even an Epiphone Les Paul Standard. Almost everyday after school, I would head straight down to Swee Lee Sims Ave and fiddle around with their guitars. The salesman approached me countless times to see if I needed any help. If you have no intention to buy a guitar, the answer is obviously a no.
When it came down to buying my first guitar, I went to the same place to try guitars. This time, I asked for help.
" $300 can get a good acoustic guitar or not? can plug in one better. "
he replied
" with $300, how to buy good acoustic guitar? I don't think we have what you are looking for " and left.
I left buying an Epiphone Acoustic package set ( the one that came with an amp ) for about $300++. It was a good guitar & exactly what I was looking for ( plug in plus amp ). he didnt tell me about the promo they were having with regards to this package. I was pissed off for quite a while. I only realised that I was partially at fault only after a few years.
I've concluded that if you have no money to buy expensive gear, why waste other people's time to let you try and walk off saying " oh sorry, I didnt know it was so expensive. I save up money come back again ok? " .
How many times does that actually happen? Thats why guitar shops now INSIST that you lay down a deposit.
Imagine a person like Kelvin who has dealt with people like these for more than 20 years. Its hard to think in other people's shoes when all you care about is the fact that you did not get treated the way you wanted to. Kelvin's grouchy attitude probably came from all this, this much I can understand.