I know how tiresome it can be when after going through a very long time (days) answering one person's queries only to be met with the exact same question a few days later by somebody else (my passive response is just to ignore it and hope somebody else post an answer...
)
I guess there's no way to stop that. In other forums, I see that no matter how hard people try (good search functions etc), people still ask the same old questions. It just take a kind soul to post a link to the right place. But yes, it does get tiresome when you keep reading it again and again!
Anyhow, my point is this. No matter how we try, we're probably going to accept that there are going to be newbies, and newbies being newbies will post and ask questions, and some of these questions will be questions asked previously. Perhaps having a FAQ section where all the links are put in one place may be easier at least for us to post 1 link as an answer (rather 5 links!). I noticed sometimes people like Bongman, in response to somebody's question about keyboards, took the effort to search through links within SOFT and outside (sometimes coming out with 4 or 5 different links). That may be spoonfeeding, but his effort is appreciated.
Of course, the other responses could be: post an angry post to the person, post a sarcastic post person (all had happened before), ban the person (glad that hasn't happened yet...), passively ignore (I'm guilty of that), or start a thread like this with an FAQ section...
Or any other solutions?