HeyJoeILoveYourSis
New member
TS, I think the salesperson might have misunderstood you, I think he thought you meant that you wanted to try that 60s Reissue or 60s Custom Player, so he corrected you.
Cheers,
WWH
Cheers,
WWH
Something i encountered in a guitar shop
- Thread starter HIMYNAMEISARTHUR
- Start date
Whitestrat
New member
Who cares if the salesman knows nothing? As long as he's prepared to give me a great deal at the end of the day, I could care less if he had the smarts of a hamster. As long as you know your stuff yourself, and the deal is good, why should the salesman matter? What are you proving if you correct him? That you're smarter? Good for you. That doesn't bring you closer to your overall goal of trying the guitar, does it?
HeyJoeILoveYourSis
New member
Whitestrat couldn't have said it better. 
Hahaha, it doesn't really matter.
Cheers,
WWH
Hahaha, it doesn't really matter.Cheers,
WWH
Godspeed64
Active member
Well in my case, once again it was a price issue.. He was about to charge me a non-sales price for a clearance item..
Well I didn't purchase the said amp in the end since it had a blown fuse.. Ended up with another amp instead.. :mrgreen:
Well I didn't purchase the said amp in the end since it had a blown fuse.. Ended up with another amp instead.. :mrgreen:
HIMYNAMEISARTHUR
New member
well my point isnt that he didnt know his stuff and names of the products, the point im driving at is that salespeople, should know their stuff better which in turn would not mislead newer guitarists or people who do not know anything about guitar..
im using this encounter as an example, though it is kind of a weak one.
so im am not upset that he got the wrong guitar, and i am also not trying to belittle the salesperson, that i know more than him or whatever.
im using this encounter as an example, though it is kind of a weak one.
so im am not upset that he got the wrong guitar, and i am also not trying to belittle the salesperson, that i know more than him or whatever.
3hree6ixty
New member
these are the kinds of threads that make me paranoid whenever a customer walks into my shop...
not that its about my lack of knowledge of a certain product.(i still read up on reviews and specs of the shop's inventory) but the small mistakes that i might make would find itself posted here in great detail...
most of us do try. just dont expect us to know everything at once...
after all, it's only human to err.
not that its about my lack of knowledge of a certain product.(i still read up on reviews and specs of the shop's inventory) but the small mistakes that i might make would find itself posted here in great detail...
most of us do try. just dont expect us to know everything at once...
after all, it's only human to err.
fibredrive
New member
ok THAT is funny!
velvetrevolver
New member
whitestrat said it best.
anyone who wants to buy a guitar, especially if it is a "wat ever 60s lah, road worn lah" should have already done their homework beforehand, and not leave their intended purchase in the hand of the salesman. cos if you're gonna spend a cool 1k or 2k on a guitar, you would have at least read up a little bit on it, no??
salesmen, are, at the end of the day, salesmen still. and behind sales, is a business entity by itself. we never know; that guy could actually be working on a commission-based contract or wat ever. he could be trying to convince u into thinking that this is so-and-so-and-blah-and-blah, so that u will eventually buy it, boosting his commission and generating more sales for his employer. heck, even if he isnt on commission, wat makes u think he wont try to charm u with his words? i mean, he could be trying to impress his boss, or chasing a promotion, or still under 3 months probation. best of all, u think he cares? sadly, NO. end of the day, you will be the one gullible enough to believe his words; while he happily takes home his pay check.
so before u go about bashing salesmen, remember that they are humans too.
1. there's only so much they can remember about the stuff in their store.
2. it's his rice bowl.
my take on wat the TS refers to as "misleading" newer guitarists is a no-brainer. it has been said time and again, if u dont know anything about wat you're buying, then bring a fren, or someone who knows his stuff. so at least u can see if the salesman is being honest or not. but then again, who in his right frame of mind, and doesnt know a toot about guitar, goes to a shop and plans to buy an expensive "60s roadworn" guitar ALONE?
something to think about there.
anyone who wants to buy a guitar, especially if it is a "wat ever 60s lah, road worn lah" should have already done their homework beforehand, and not leave their intended purchase in the hand of the salesman. cos if you're gonna spend a cool 1k or 2k on a guitar, you would have at least read up a little bit on it, no??
salesmen, are, at the end of the day, salesmen still. and behind sales, is a business entity by itself. we never know; that guy could actually be working on a commission-based contract or wat ever. he could be trying to convince u into thinking that this is so-and-so-and-blah-and-blah, so that u will eventually buy it, boosting his commission and generating more sales for his employer. heck, even if he isnt on commission, wat makes u think he wont try to charm u with his words? i mean, he could be trying to impress his boss, or chasing a promotion, or still under 3 months probation. best of all, u think he cares? sadly, NO. end of the day, you will be the one gullible enough to believe his words; while he happily takes home his pay check.
so before u go about bashing salesmen, remember that they are humans too.
1. there's only so much they can remember about the stuff in their store.
2. it's his rice bowl.
my take on wat the TS refers to as "misleading" newer guitarists is a no-brainer. it has been said time and again, if u dont know anything about wat you're buying, then bring a fren, or someone who knows his stuff. so at least u can see if the salesman is being honest or not. but then again, who in his right frame of mind, and doesnt know a toot about guitar, goes to a shop and plans to buy an expensive "60s roadworn" guitar ALONE?
something to think about there.
teleplayer
New member
I think he is trying to say that the salesman does not know anything even when Metal said something wrong, he also agrees with it...
LadyInTears
Well-known member
hahaha we know who failed his english here.
If you are an experienced buyer who already know your stuff.....then it's no big deal the salesman knows nothing.
If you are an inexperienced buyer or a newbie, and you require the salesman's knowledge and input to make informed choices.....then it does matter the salesman knows something.
Whitestrat
New member
Agreed. That's why everyone should do their research even before going down. If you only rely on the salesman, then it's not their fault if you get duped...
lester_music
New member
I was looking for maple drumsticks...the salesman told me maple is only use for high end drums....not use for drumsticks...HAHAHa
And he told me drumsticks are mainly made from Oaks....WOoooooWW.....sweat....I give up and help myself...
Guess most of the staff are not trained in our local music shops....
And he told me drumsticks are mainly made from Oaks....WOoooooWW.....sweat....I give up and help myself...
Guess most of the staff are not trained in our local music shops....
Revelt
New member
Haha. My experience is a little more shocking. I was getting a guitar for my friend as a birthday present, and I was at this large shop at Bras Basah.
I was getting an acoustic, and so the salesperson offered to tune it first. He went on the burst one of the strings, and I thought maybe the strings were old. He then went the the back for quite a while before coming back, and I later learnt he went on the burst another set of strings.
I really don't understand how a person who can burst strings while tuning can be trusted around thousand-dollar guitars.
I also asked the same shop to inform me how much an Ibanez AR300RE would be, and the same guy told me he'll email me the details the next day. This was around 2 months ago, and I still havne't received anything.
I was getting an acoustic, and so the salesperson offered to tune it first. He went on the burst one of the strings, and I thought maybe the strings were old. He then went the the back for quite a while before coming back, and I later learnt he went on the burst another set of strings.
I really don't understand how a person who can burst strings while tuning can be trusted around thousand-dollar guitars.
I also asked the same shop to inform me how much an Ibanez AR300RE would be, and the same guy told me he'll email me the details the next day. This was around 2 months ago, and I still havne't received anything.
iwantdigimon
New member
I sometimes wish they would do their job and assist.. cos thats the job scope. its irritating when I ask for a particular colour and in return being snided - "are you looking for colours or looking for something that sounds good to you?"
RayKnight
New member
Reminds me of an incident at Yamaha. They locked up the Burny guitar in the "special room". I couldn't see the model so I asked if he could tell me what model it is, and he said "You can't see? It's written on the tag".
My God, if I had eyes that can see from so far away, then the binoculars wouldn't have been invented.
My God, if I had eyes that can see from so far away, then the binoculars wouldn't have been invented.
Are you serious? You get such treatment? Its a disgrace that such things ever happen.
If I were you, I'd put the money on the table and tell them to show me the goods. Tell them to pack it up, ring out the bill, then walk out the store. Then you say, " You're right, the colour didn't sound good "
Customers really shouldn't be treated that way, its our right to get whatever colour we want. If I could I'd want to own every single colour strat ever made.
Such sales assistant really tarnish the shop's image. I wouldn't ever patronise such a shop.
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Revelt
New member
Oh yea. That reminds me of this incident at a certain shop at peninsula shopping centre, just outside that little slope thingy outside davis. The dodgier looking one.
I asked to try a JEM they had lying around, and the shopkeeper basically told us we can't afford it and to get out. We were literally looking at each other going "Wtf?". He went on to tell the assistant that we were a bunch of punks messing around, as if he takes any care of the instruments in his shop (they're all cramped together).
Anyway, my friend went on to buy a Fender strat worth roughly two times the price of the JEM.
I beseech you guys to not patronize that store. And the origins of their guitars are pretty dodgy too. I shan't go into detail though.
I asked to try a JEM they had lying around, and the shopkeeper basically told us we can't afford it and to get out. We were literally looking at each other going "Wtf?". He went on to tell the assistant that we were a bunch of punks messing around, as if he takes any care of the instruments in his shop (they're all cramped together).
Anyway, my friend went on to buy a Fender strat worth roughly two times the price of the JEM.
I beseech you guys to not patronize that store. And the origins of their guitars are pretty dodgy too. I shan't go into detail though.
RayKnight
New member
Holy crap. Every customer is a potential investor. Even if they don't buy it today, if your customer service is much too welcoming, customers will consider coming back. Thus the customer = investment.
Okay, enough with business theories.
I hope people will learn from their attitude though. I hate such services.
