Questions about Ebay

XLayaR

New member
Hey guys, I'm about to order something considerably expensive off ebay, and I was wondering if anyone here has had any bad experiences with ebay merchants.

The thing I'm most afraid about is getting scammed. Any tips and advice I should know before making my purchase?
 
Check out the Ebay merchant's feedback ratings, if they are good, u know u can trust this seller..ask any questions that u can think of to the seller before u decide to buy or bid.
 
I was reading the Paypal Seller's protection policy and I was wondering, is there any policy that protects buyers?

The merchant I plan to buy from has pretty good ratings, but are eBay ratings trustworthy? I've never shopped on eBay before hence the paranoia.....Frankly I've never purchased anything online before.....
 
If the guy is a powerseller then I think there's nothing to be worried about and yes if its really expensive get the insurance as well.
 
I forgot to mention if u pay by Paypal n lets say if something goes wrong like the item doesn't get to u or item is damaged, u'll be refunded the full amount.
 
and if im not wrong, they have an office here in singapore, so if the item does not get to you or etc, you can approach them.
 
use paypal to pay and it shud be quite safe on the $$ part..

as for the thing(s) ur getting, there's always a risk of not getting 100% of what u see.. for example, for guitars, u might not like the feel or action.. these things are very hard to gauge jus from looking at pics..

i've dealt on ebay before.. shipped from US etc.. ensure communciation is good and basically, use ur own disgression... =)
 
The only problem I ever had (that was years ago when I first started getting things off Ebay) was when I made a mistake and attempted to buy something using bank transfer. NEVER ever do a money transfer. Always go via Paypal. Paypal is not perfect, but it's pretty safe. And as the others had said, high ratings are usually pretty safe too. Since then, I've never had any problems with Ebay.
 
once i bought a pair of shoes off an ebay shop (i think fr hongkong/taiwan) the seller had very very good ratings, hundreds of 5 stars with around 3-4 "bad" ratings. the shoes on the website had three straps. when they reached me there two straps. well it still looked nice so i shut up.

one of the shoes had this bloody ugly patch of dried glue at a very obvious spot. super ugly. and the material was some faux leather, i didn't want to risk ruining the material with regular washing methods. i contacted the seller. he recommended i get some never-heard-of industrial glue remover product, and he offered to refund me $20. (the shoes costed $120 altogether)

which pissed the hell out of me back then, because i wanted a pair of presentable shoes and not twenty bucks. (wanted him to refund me a new pair=.=) finally, i accepted the 20(better than nothing), and found something that could remove the stains on my own, w/o the seller's help

i guess i was just unlucky. XD i've heard of many others who seem to have had good experiences with ebay.

my 2 cents: there will be good sellers and not so good sellers and very horrible sellers. just keep that in mind, if u're willing to take the risk, then go ahead and buy lol. for me, i'll still patronise online shops (including outside ebay) but never buy from that shop again.

although i *hear* that amazon's supposedly better than ebay. this i am not sure~

for anybody who wants to know, that shop is called refuse to be usual -.- *ruin their reputation* lol
 
ebay used to be kinda tacky, but now it seems fool proof to me, all the safety measures implemented, also paypal.
 
Haha I'm shipping something from NY

BTW, I DO have a paypal acc, but no money inside. I pay straight with card THROUGH the paypal, am I still eligible for the whole protection scheme?
 
yes. paypal only works for payment when it is linked to a credit/debit card or bank account.

you need to link your credit card to paypal. paypal verifies your card by placing a holding amount on your card (book keeping (ledger) entry that is pre-recorded before the transaction actually takes place). then you need to check your credit card statement. it helps if you have ibanking. if not, i'm not sure how you can check this. on the bank statement, there will be an entry of the paypal holding charge (amounting to usd1 or 3) and a code. enter this code into paypal. your card is then verified and the holding charge is removed.

then you need to link your paypal account to your ebay account. i cant remember how to do it but i'm pretty sure there is some kind of instructions u can follow.

you are protected under ebay buyer protection when you make payment using paypal. for this to happen, you need to WIN the bid. you will be covered for the amount and item that has been specified in the bid that you have won. after the bid has been won, and the seller tries to pull stunts (ask you to pay more money, etc.), it will be OUTSIDE the coverage of buyer protection. if you did NOT win the bid and then the seller offers you the item outside of the bid, he will circumvent buyer protection as well.

so basically make sure you only pay for what has been specified in the bid (which you have won).

in the event that this process breaks down, and you are within buyer protection, you must lodge a dispute within ebay.

all this is off the top of my head, but i'm sure you can find a more comprehensive and accurate description of everything on the respective sites.

i've made many purchases off ebay, but have never sold anything. selling on ebay is very troublesome, especially if you want to do it internationally. it is obvious that the higher risk is faced by the seller, not the buyer.
 
Does that mean i MUST have a Paypal acct in order to pay? My virgin ebay buying time too. I'm really scared. haha
 
Hey i was just wondering if it is possible to cancel a payment because i made a purchase using the "Buy It Now" option on 1 Sept and i made the payment immediately. But according to Ebay, the seller hasn't shipped the package yet. I wanted to give the seller the benefit of the doubt that maybe he had forgotten to state that he has shipped the package, but i sent him a message on Ebay a couple of days ago and have yet to receive a reply. This is the first time something like this has happened to me after quite a number of purchases on Ebay.

Ps: Seller's positive feedback is 99.1%. Everything received 5 stars, except communication and shipping time which received 4.7 and 4.5 stars. :\
 
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