Guitar Workshop
Hi Darren,
Firstly, I would like to apologise for whatever bad repair work our former staff have done for your friend. I would like to invite him bring his guitar back to us and we'll rectify the problem for free.
As for all other repairs, we do provide a one-month warranty.
Francis Poh is the owner of Guitar Workshop and has always been. Its just that he is out most of the time on external projects (We do sound and lighting for pubs, discos and events also). and entrusts the management of the Workshop to the staff.
He's been repairing guitars for 15 years (ever since GW opened). From now on, all the repair work will be done by him personally until he trains up a new person and feels that he is ready to do it. For all repairs done by the new staff if he allows them to do it, he will personally supervise them every step of the repairs.
About Kelvin, I won't go into too much details but let's just say that we're happy that he's left us. When we first opened, it was just Francis and then Francis and Kelvin a while later before he left us.
I quoted ChanMin $80 for a full setup cus' to quote him -
anyone knows where i can get my guitars professionally set up?. like a REEAAALLL good one done. ive been doing it myself for about 3-4yrs now.. and i think its time for me to treat my 2 babies for a nice " spa " retreat
I assumed (My mistake) that he needed a full setup and therefore quoted him the entire package.
If it is just for action and minor adjustments, we charge between $30 to $35 depending on the condition of the guitar. All our prices are open to our customers, we will show you the list of charges before the repair work starts.
We will call you if there are any changes and ask you for permission before we commence. If you do not agree, we will restore the guitar back to its original state (guranteed no scratches unless those which are already there) and no charges.
As for how I got the job at GW, I got it based on my qualifications. I help Francis out in stuff like moving into new areas of business and Research & Development in Guitars and Music Technology. And of course, I help out with the sales. My resume is at
http://www.geocities.com/wapresearch/resume.htm
I don't do repairs save for some re-stringing and really really minor work such as sanding of old guitars (not those that belong to people but our own for restoration). The only other guitar stuff I do is polishing of frets and fingerboard, and body after all repairs have been completed.
Adrian