Website asking for personal information?

[Nicholasim]

Hi all,

I have recently tried to purchase some items from this website called guitarfetish.com.
Its quite a well known website and there are many people who purchase things from there.

This is my first time ordering from this website and i found it pretty weird that they are asking for my personal information.

I made an online purchase, checked out, key credit card number, address etc. After everything was done, the order was made. I then received an email from them that they require a photo identification of my credit card and IC. I never had this experience before when buying stuffs from other websites. What worried me is that when i received the email, microsoft outlook popped up a window telling me that this "sender" failed their fraud "filter".

Now, i have already "purchased" the item but they are not going to ship it until i send the pictures.

Anyone experienced anything like that before?

 

[Cheez]

Some websites do want additional info to prevent credit card fraud. But despite this, I will not release any personal info to websites I don't trust, or if I'm unsure. In fact, as much as possible, I won't make a direct credit card purchase. I noticed that guitarfetish.com has a Paypal option. This is a safer option as no personal info is given to the seller. I always use Paypal if it's available.

I have encountered this on one website before. I contacted them at had a few email exchanges saying how uncomfortable I am with releasing my personal info. Eventually, we got into an agreement that I give "less sensitive" info as long as I can prove my identity. I believe I sent a scanned copy of my driver license instead of my IC and they allowed me to blur out my photo on my driver license. After that, my purchase went through and everything was fine.

 

[Nicholasim]

Thanks for sharing your experience and your thoughts on it. Yeah i have emailed them as well but still waiting for their reply. Come to think of it, when we purchase things online, we key in our credit card number and everything. Can the people receiving the information simply just take the information and use our credit card?

 

[Cheez]

There's a potential of that happening. Which is why Paypal is always a safer option. But with more personal details given, I'm not sure if there are more sinister possibilities...

 

[blueprintstudios]

as long as they don't have a identity fraud fetish.

https://www.google.com.sg/search?q=guitarfetish+scam

the I/C part is too dodgy. if they really need to verify you are real, take a video of their site/email purchase order, pan it to your I/C photo etc , and then your own face. I did this when I had to remove my photo/details off a failed studio production myspace page which I did not represent nor was part of.

unless you deal with ICA.gov.sg matters or anything that requires singpass. overseas sites should not require your I/C scan.