DoubleBlade
New member
I will try to make this sound cool , calm and matured.
I'm not blaming anyone here but I just want your opinion on what I experienced this evening at Yamaha Tampines Mall.
I was looking at some piano scorebooks contemplating on whether I should purchase them or not. Beside the music books section was the piano section where they had pianos for show. There was this age 20+ lady who who went around different pianos playing the same piece over and over again. Out of some curiousity I decided to play on one of their showroom pianos. I know that Yamaha are highly protective of their products especially their pianos (as pianos cost a bomb). I played in a very very soft tone with a few bar of melodies and proceeding from one piano to another (I only tried on 3 pianos as compared to that 20+ lady who tried almost every piano). When I was at the grand piano , of course I knew that I should not play loudly and stuff like that because Yamaha are highly protective of their pianos but what happened next kind of made my blood boil....
The piano salesman came up to me and ask "Can I helped you" of course instantly I can smell the sacarsm by the look of his face. I immediately apologised to him as I knew that his face meant. Again he stared at me with that "Get the hell out" kind of look on his face. I told him I did not need his help as after all I wasn't purchasing any of pianos (like I had the financial capacity to do so) and he still continue to stare at me. I just walked off out of the store. If it wasn't for my childish innocence I would have created a scene at the store and probably just show him the finger and then walk off.
From a salesman point of view , I truely understand you as a salesman for Yamaha having to see kids day in day out thumping loudly at the pianos would certainly be an eyesore and I find it truely justifiable to actually tell the kids to stop playing on the piano as it might damage the piano (if they were sooooooo particular at the condition of their showroom pianos that is). But to actually make an in direct sacastic remark to someone who is just playing really softly on the piano , it feels like an insult to me as compared to the salesman telling me to stop playing the piano. Trust me the sound produced can be as good as negligable. If my shoes was "dirtying" the sustain pedal , I was only using the tip of my shoe to depress the sustain pedal as I did not want to stain the pedal with the slightest of dirt on my shoes.
One might just say ,"You should not play on the piano because they said no practising on the piano is allowed" but I have see lots of people practising on the showroom pianos and the piano salesman just sat in his corner doing nothing.
With regards to this , I seriously don't understand why Yamaha must put the "No Practising On The Piano" sign on the top of every piano when the keys of the piano are exposed and the sustain pedal (the right pedal) isn't sealed with plastic unlike the 2 other pedals which they seal. It's just as good as welcoming people to play on the piano because the very fact that the keys are exposed and this may sound a little bit petty but the sustain pedal wasn't even sealed at all which makes it even more welcoming for people to play around with it.
If they were so particular of not having anybody touch their pianos , maybe they should barracade the entire piano section and put a signboard which says "Please ask for assistance".
Having said all that , I wonder whether my experience should be justified?
I'm trying my best not to rant about it....
Any Yamaha or ex Yamaha staff would like to share their thoughts on why Yamaha are so protective over their products even if they are just showroom models? Because other music stores I have come across don't seem to be that overprotective when it comes to people touching their instruments.
I'm not blaming anyone here but I just want your opinion on what I experienced this evening at Yamaha Tampines Mall.
I was looking at some piano scorebooks contemplating on whether I should purchase them or not. Beside the music books section was the piano section where they had pianos for show. There was this age 20+ lady who who went around different pianos playing the same piece over and over again. Out of some curiousity I decided to play on one of their showroom pianos. I know that Yamaha are highly protective of their products especially their pianos (as pianos cost a bomb). I played in a very very soft tone with a few bar of melodies and proceeding from one piano to another (I only tried on 3 pianos as compared to that 20+ lady who tried almost every piano). When I was at the grand piano , of course I knew that I should not play loudly and stuff like that because Yamaha are highly protective of their pianos but what happened next kind of made my blood boil....
The piano salesman came up to me and ask "Can I helped you" of course instantly I can smell the sacarsm by the look of his face. I immediately apologised to him as I knew that his face meant. Again he stared at me with that "Get the hell out" kind of look on his face. I told him I did not need his help as after all I wasn't purchasing any of pianos (like I had the financial capacity to do so) and he still continue to stare at me. I just walked off out of the store. If it wasn't for my childish innocence I would have created a scene at the store and probably just show him the finger and then walk off.
From a salesman point of view , I truely understand you as a salesman for Yamaha having to see kids day in day out thumping loudly at the pianos would certainly be an eyesore and I find it truely justifiable to actually tell the kids to stop playing on the piano as it might damage the piano (if they were sooooooo particular at the condition of their showroom pianos that is). But to actually make an in direct sacastic remark to someone who is just playing really softly on the piano , it feels like an insult to me as compared to the salesman telling me to stop playing the piano. Trust me the sound produced can be as good as negligable. If my shoes was "dirtying" the sustain pedal , I was only using the tip of my shoe to depress the sustain pedal as I did not want to stain the pedal with the slightest of dirt on my shoes.
One might just say ,"You should not play on the piano because they said no practising on the piano is allowed" but I have see lots of people practising on the showroom pianos and the piano salesman just sat in his corner doing nothing.
With regards to this , I seriously don't understand why Yamaha must put the "No Practising On The Piano" sign on the top of every piano when the keys of the piano are exposed and the sustain pedal (the right pedal) isn't sealed with plastic unlike the 2 other pedals which they seal. It's just as good as welcoming people to play on the piano because the very fact that the keys are exposed and this may sound a little bit petty but the sustain pedal wasn't even sealed at all which makes it even more welcoming for people to play around with it.
If they were so particular of not having anybody touch their pianos , maybe they should barracade the entire piano section and put a signboard which says "Please ask for assistance".
Having said all that , I wonder whether my experience should be justified?
I'm trying my best not to rant about it....
Any Yamaha or ex Yamaha staff would like to share their thoughts on why Yamaha are so protective over their products even if they are just showroom models? Because other music stores I have come across don't seem to be that overprotective when it comes to people touching their instruments.
