DarknessFury
New member
Maybe Yamahahahahahaha should stick to making motorbikes...
My experience at Yamaha TM ; Are they overprotective?
- Thread starter DoubleBlade
- Start date
G
Guest
Guest
den u can test the bike and ride off...
Crawldaddy
New member
Hmm.
^^ yeah I can attest to that. They've never given me trouble... and it was nicer when they had beez back then.
Anyways.. I come from the service line, and I can tell you that I've had my fair share of cruddy customers... and I still try and smile at them.
Sometimes, they push me too far, I'll just KPKB after I'm done with them. If I'm seriously pissed, I just give a stony face.
just my 2 cents
^^ yeah I can attest to that. They've never given me trouble... and it was nicer when they had beez back then.
Anyways.. I come from the service line, and I can tell you that I've had my fair share of cruddy customers... and I still try and smile at them.
Sometimes, they push me too far, I'll just KPKB after I'm done with them. If I'm seriously pissed, I just give a stony face.
just my 2 cents
DoubleBlade
New member
daryl said:
Actually it's okay to be angry but being in the service line , just tell the person nicely not to fiddle around with it. It's not like that person who is trying that expensive piece of equipment is your enemy right?
The people at Yamaha PS have better service as compared to TM from my observations that is.
My observations only goes out to the guitar/drums/bass/keyboards section of Yamaha PS. I could just walk in there and window shop and they won't even bother or let alone even give you that one kind of stare.
As for the piano section of Yamaha PS , I can say that the service is much better. I once had trouble looking for some jazz exam books and I approached the the counter lady for assistance and she eventually helped me find those set of books. At least she smiled and was more than willing to assist me. Even though this may be a small thing and like saying goes , "Service goes beyond just a smile" but I feel that at least I got good service.
The piano salesman at Yamaha PS I encountered was much better than Yamaha TM. Since Yamaha PS is much bigger than Yamaha TM , there would definitely be more than one piano salesman around. The one I encountered was some guy from China. I \was playing "An Jing" on the piano just 4 bars only on the showroom piano to test the quality of sound produced and once I was done with that , this piano salesman came up to me unlike that Yamaha uncle at TM , played a few bars of jazz melodies and asked us (I was with a group of friends) whether the sound quality of the piano was nice. I just gave him a smile and said "Nice" in Mandarin. I could have just struck up a conversation with him but my command of the Chinese language is atrocious. I would still consider this as service in my point of view because it is somehow building a rapport with the customer whether he has the financial capacity or not to actually buy a piano.
I don't know about you but in my experiences in a musician , Yamaha is the only piano/keyboard selling company that has ever come up to me and tell me to stop "practicing" on their pianos and keyboards. I don't have any problem with CityMusic , Luther Music , Ranking Sports or even Christofori. As a matter of fact , some of the shopkeepers even ask me what I think about their keyboards when I was just trying them out but I only commented on the touch and sound quality of the samples as I'm not really that into keyboard technology.
All in all I highly doubt that Yamaha would do anything to change their standard of service mainly because they have been around in Singapore for a long time and have existed for 2 generations. Their main source of income comes directly from housewives who are more than willing to spend more than $50 on piano exam books. Any guitarist/drummer and keyboardist can tell you that Fender , Gibson , Ibanez are way better than Yamaha ; Pearl , Tama , Sonar make better drum sets than Yamaha. Although Yamaha are quite famous for their bass guitars and keyboards but somehow I feel that they are most famous for their pianos which of course brings in the bulk of the income....
The perception that Yamaha pianos are of top notch quality , suited for our Asian climate and much cheaper than European pianos makes them have every good reason to establish a monopoly.
I was at PS buying strings and cleaning solvent for my guitar (only reason i go) and there was a guy buying an expensive classical guitar and the sales guy was really nice to him, and they shared stories about buying expensive guitars and their friends and stuff while th guy packaged it up.
A guy also checked out my old crappy ax and tested it for me and said it was fine etc and talked to my dad for about 20 minutes on amps and classical guiatrs and accoustic pickups etc. that guy was cool.
A guy also checked out my old crappy ax and tested it for me and said it was fine etc and talked to my dad for about 20 minutes on amps and classical guiatrs and accoustic pickups etc. that guy was cool.
teraslasch
New member
actually i think the service at PS is quite good IMO.. and i normally go there , browse through books.. then play n test out the pianos .. haha.. no complain so far :lol: .. then i always go there try their motif es 8 
!
!bin4christ
New member
DarknessFury said:
no!hit suwd prolly mean no more yamaha attitude II!no no no no NO!!!!!
detroit_red
New member
They should send those Spirit of Service show guys to all the music shops in Singapore. I think all the episodes for that will be cancelled... Lol...
cold_static544
New member
Mobius said:
wtf lol.
DoubleBlade
New member
detroit_red said:
That's what I told my friend on MSN. Anyways maybe next season because they have already finished filming for the first season. That's if they have a second season.
Put a SOFTie as a mole and watch the sales personal flare up! Now that's a REAL reality TV show not like Survivor and what have yous....
detroit_red
New member
Lol ...
"This week, on Spirit of service. Yes folks, you are seeing it right, this is a shop from our very own service oriented country, it's (insert name here) guitar company!!! Then maybe show some salesman throwing a pedal at some guy(haha if you remember that thread), then maybe you want to try a PRS the guy say damn ex you know, etc... HAHA..
"This week, on Spirit of service. Yes folks, you are seeing it right, this is a shop from our very own service oriented country, it's (insert name here) guitar company!!! Then maybe show some salesman throwing a pedal at some guy(haha if you remember that thread), then maybe you want to try a PRS the guy say damn ex you know, etc... HAHA..
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