That's why you must understand, it's not easy being Davis, or Swee Lee, or City Music, or even Luthermusic....etc.
We must respect them for servicing the industry as they have, and not bad mouth them whenever some minor grousse occurs.
It's like the other thread where guys are talking childish about boycotting the shoppes, opening their own and be the next davis or sweelee in 10yrs. This is downright kiddy talk. You talk after, not before.
You don't find the boss of any of these company coming to the forum and gripeing about nightmare customers do you??? When you really being through all that, then you will realise that you had it good, and they are earning what is rightfully their keep.