Ben Sherman Gibson

[Ripper]

1) Unorthodox packaging. It was put in a Gibson electric guitar soft case, packed in bubble wrap, and then had another generic electric guitar case inserted from the top down. It had bubble wrap all over, and was put in this old, beat-up box that says "Gibson - The Gibson Family of Brands". And may I say that the box was really beat-up.

2) Many, many, many flaws with this guitar. Dings, scratches, as well as glue spilling out from some of the upper frets, and from the neck joint. One of the target knobs had the red bullseye missing, and there was a long scratch along the back of the body. Also, they didn't bother wiping the guitar clean before they sent it to me: It was dusty.

3) There was one painful crack at the bottom of the guitar, like it had been dropped very hardly. I suspect this could have been during the packaging as I do not doubt DHL's excellent service during shipping.

4) No official certificates, no form of authentification, just one Phillipe Dubrielle logo on the back of the headstock.

Felt bad for you bro. Yup, better take some photos and report to the relevant agent. For the price you are paying, you better receive some compensation..

 

[dearxarson]

hhmm.
proceeds go for charity.
oh well.
cant please everyone.
sorry for the state of ur guitar though.

 

[Gr3y]

dearxarson. i dun think you can use "can please everyone" in this situation.. if lousy customer service ok i think yes it pass-able.. but this is like you buy a ferrari and e bumper falling off then e sales guy tell u.. well i cant please everyone.. hmz.. wrong!

 

[dearxarson]

my point being, mr grey,

is that its a bloody charity.

and,

"3. ITEM
3.1 Please note that during the bidding process the Item listed will be used as a promotional item for us. It may therefore carry associations and connotations derived from that promotion.

3.2 The Item will be a second hand item, pre-used for our promotions prior to conclusion of the auction process on eBay. Without prejudice to your statutory rights, since the Item is used prior to the end of the eBay auction process, we cannot guarantee the good condition of the Item since it has been used for promotional purposes."


http://www.bensherman.com/client/guitarauction/gibson-tc.aspx

 

[trianglebiscuit]

mediocre clothing label, so so designs.

 

[Gr3y]

dearxarson.. i'm sorry man.. haha i didnt read in full detail.. didnt realize they are 2nd hand instruments.. oh well.. i guess Mattyap didnt know that too rite? that's y i felt his pain..

 

[dearxarson]

no worries bro.
sometimes we all forget to read the fine print.
i made that mistake lotsa times too hahaha

happy new year peeps!!

 

[Mattyap]

I did read.

Just that I never thought of the condition to be THAT bad, I was thinking of more minor scratches and dings that were caused by frequent moving of the item.

For a crack to be there and for the guitar to not be able to be played, ouch man. They didn't even bother cleaning the guitar for me when I 'bought' it, it was dusty.

On the other hand, since it's for charity, I don't mind. But also, since it's for charity, shouldn't they put it their more effort on their side as well?

 

[van_halen]

pls, matt, post some pics