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Rhizopus, what item did you order? Did you get a quotation and if so, did you place a 20% deposit?
We've sourced and have obtained the required stock for EVERY confirmed order and as previously mentioned, our lead times are usually only 2 weeks.
However, there was an unexpected delay with this latest shipment due to some complications with a few suppliers.
The good news is everything has been resolved and everything is shipped, and a whole treasure trove of high end, boutique guitars, amplifiers and effects will be here by next Monday!
We certainly value your business and sincerely apologise if you have been dissapointed or upset with us in any way.
Feel free to email me directly at
david@ebenex.com and maybe I'll work out some sort of compensation if you have placed your money with us for over a month and the item still has yet to arrive.
Blackwood Guitars strives to be the No.1 rare, boutique and vintage guitar shop in Southeast Asia and will do all we can to make sure that every shopping experience with us is positively memorable one.
A huge thank you to all the rest of our supporters. We would not have achieved our current success without you guys.
Thanks.
Regards,
David
Blackwood Guitars
Ebenex Music
If any of you want to share any feedback directly with me, please PM and my staff or myself will give you my mobile no. You can then call me anytime.