Why

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Would you be willing to meet up at the shop so that we can sort it out? I think this way, we can resolve any problem you have.
 
Chill, just get the amp sorted and it'll be fine. Davis guitar does have a weird set of service protocols ie. don't ever play power chords solely when testing out guitars, cause I think they feel that you're just fooling about and will take the guitar away from you =X lol this happened to me everytime even though I was actually listening for the guitar's response/grunt in terms of heavier forms of music through power chords.

They will still honour their warranty as they have a business to run. It's not worth it for them to jeopardise their livelihood in order to warrant a 300 dollars amp.
 
Ive generally found that the biggest problems arise in shops when you dont talk to the salespeople....ive seen many people walk up and just demand to try out something...talk for a while to janet or even the old guy at the shop...they're quite nice....
 
Almondx, i also do the same as u when testing amps, cuz i wanna hear how the chords sustain or hold together. Also, wanna hear how the notes remain audible instead of being muddy.

I usually test the amp, play simple chords n fiddle around with the settings n eq, n hear wat difference it makes whether subtle or have a big range. Rather than set the amp to higher gain n solo all the way or play their favourite riff lol

I recently bought an amp from davis, and it was a short n sweet affair. They were v helpful, altho they were not like super smiley n frenly(Like they noe u super long alr), they didnt show any unwillingness to help, considering they had to set up the head to a cab, n there were quite alot of ppl coming in the shop.

I just hit some chords, tested the amp controls, n i bought the amp.... N janet even mentioned that it was fast, so they do allow u to test. Of course it best to do some home work first on wat u want to buy, then test it. It also better for you, cuz u dont wanna end up selling something u just bought shortly after.

In short, im happy with my purchase, n the service maybe not super friendly like old pals as one would expect, however was V PROFESSIONAL. They even helped to push the amp down to the carpark for me, and that wasnt even requested at all by me. So that was a sweet gesture (Cuz when i carry the amp home later, i probably did my quota for this year's fitness exercise)!!!
 
optisailor2002, would you like to take up my offer? We can go down to the shop together and verify any problem you have. I can use my SOFT VIP card.
 
I wld be happier if i went down with that soft VIP card. I tot urs shld be soft Most Impt Person??? wahahaha
 
Weiht, that's most probably because it was Janet and she does treat her customers sincerely. She was the one that sold my PRS to me and I was happy with the purchase. She came to me herself when she realised I was interested in genuinely purchasing a PRS. I was actually helped by another person before that who plugged me into a Marshall MG15 to test out the PRS. She was actually surprised when she saw that and quickly switched me over to a more qualified amp.

All I can say is that at Davis, you should try to keep your appearances high class ie. no school uniform, sweat shirt etc for them to treat you seriously. Who would have guessed a 16 year old kid like me wearing my school uniform then could afford to buy their most expensive PRS (my own personal savings somemore!) in the shop at that point of time? ;)

Weiht, you purchased an expensive amp and money makes the world go round. Even if I was the grumpiest person on earth, I would be more than happy to help you load the amp into the carpark knowing that I've made a profit large enough to cater for my all-you-can-eat buffet I'll be having for dinner to celebrate the sale. It's just human instincts.

Seriously though, do you think they would have helped you carry your purchase to the car park if you've bought a cheap guitar starter pack which is quite bulky as well considering the 2 cardboard boxes for the amp and guitar?

I personally think that the staff themselves are ok. It is the sales practice protocols which are weird. I could tell from the face of the guy who took the guitar away from me that he intended no ill will at all.
 
optisailor2002, would you like to take up my offer? We can go down to the shop together and verify any problem you have. I can use my SOFT VIP card.

its ok the problem's solved without going to davis. just very disappointed with such quality service that singapore boasts about.
 
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