What should be done when this happens?? Need suggestions...

[arie]

I just sold my multil-effects a few days ago. It was well in conditioned n was perfectly fine. But a day after i sold my multi-effects, the buyer told me that he couldn't get the multi-effect to switch on. But he had previously told me how cool that ting was which means it was able to switch on in the first place. Right now, i'm told to take my thing back and return him the money to check the thing out before exchanging it back. But what if it happens that he's the one who spoilt the stuff? I won't be able to get a new effect plus i have to repair this one... Even before selling, i had asked him to come over to my place to try it out but he said it was ok...

What shall i do?? Experienced online sellers pls help me out with ur suggestions... thanks...

 

[jony]

Did you tell him "any problem call me back" or did he ask for a personal warranty from you?

IF neither was done, you dont actually have to take it back.

 

[fgl]

best is both parties to test effects fully before any one buys / sells...only way to play safe. I just bot a 2nd hand ME 30 and tested it for more than 30mins b4 buying.

After the sale is done with both parties satisfied then no one can claim any "damages"...

my 2 cents 8)

 

[Vaiyen]

exactly what fgl said. after testing is complete and the buyer is satisfied and has actually brought it home for a few days, there is no justification for a refund.
Ever thought that the guy merely wants a refund because he doesn't really like the sound of the effects now? Might have tampered with the circuit to 'spoil' it.

Don't give in.

 

[ShredCow]

If you have dealt fairly, I think you have every right to deny the person a refund. Unless you have given him your word.

Thats why I always ask people to check the stuff they buy from me... let them play with it for some time. Everything okay, cool, deal is done. Let me know if there are any problems. I don't tell them that i will refund.

Problem is... its not a couple of days.. its just 1 day. Hmmm..

 

[ShredCow]

Alternatively, you can try to compromise.

meet up with him, check the gear. No tampering found... okay, tell him you can't refund the whole sum, but you'll give him back some dough.. since all was fine when he played it. On your part, you are not cheating or anything, on his part he'll have to understand the risks of 2nd goods.

 

[The-Warlord]

Sounds to me like he broke it..if no garuantee was given or anything similar, tell him to piss off.[/list]

 

[Phil]

The dude tested it out already, and took it.
This is as good an affirmation as one would ever need to display his satisfaction.
As they say, don't give in. :wink:

 

[Union]

Re: What should be done when this happens?? Need suggestions

Maybe the fuse on the adapter gone 'kaput'. Ask him to check it out.

Union..

 

[lppier]

You already offered to let him try. That is guarantee enough. Don't bother about him.

Pier.

 

[legin]

yea.he gave u the money so sua.