entrasticemperor
Member
Hi guys,
This is my second thread in this forum. And surprisingly (or not), my first thread was about the bad (bad is not a strong enough word) customer service in sweelee..
After I paid my visit to sweelee, I went to city music.. And I must say that the experience was totally the opposite. They were having the year end sale and the shop was a bit busy. I wanted to get my GFX-5 repaired. I was greeted by this sales guy (i forgot his name) and I made it clear to him that I am there only to repair my pedal and has no intention of buying a new one. But still, he talked to me about the pedal and about the expense of repairing it vs buying a new one. He explained the new technology that has come about in the 6 years since I bought my gfx-5. And all the while, he wasnt tryign to influence me to buy it, it was just a friendly sharing of experience.
If citymusic could sell more branded stuff like Ibanez and Fender, and have more gears including Boss, I swear I would not step foot in any sweelee store. I am sure a lot of people here will agree with me.. I hope you can try to bring in more brands in the future. I can assure you, that your sales will boost in no time...
Anyways,thanks citymusic.. please keep up the good work...
This is my second thread in this forum. And surprisingly (or not), my first thread was about the bad (bad is not a strong enough word) customer service in sweelee..
After I paid my visit to sweelee, I went to city music.. And I must say that the experience was totally the opposite. They were having the year end sale and the shop was a bit busy. I wanted to get my GFX-5 repaired. I was greeted by this sales guy (i forgot his name) and I made it clear to him that I am there only to repair my pedal and has no intention of buying a new one. But still, he talked to me about the pedal and about the expense of repairing it vs buying a new one. He explained the new technology that has come about in the 6 years since I bought my gfx-5. And all the while, he wasnt tryign to influence me to buy it, it was just a friendly sharing of experience.
If citymusic could sell more branded stuff like Ibanez and Fender, and have more gears including Boss, I swear I would not step foot in any sweelee store. I am sure a lot of people here will agree with me.. I hope you can try to bring in more brands in the future. I can assure you, that your sales will boost in no time...
Anyways,thanks citymusic.. please keep up the good work...
