I dont understand why not allowed to test... We dont go there all the way to play their instruments and then walk away feeling happier.. At least allow customer to test it for any abnormalities, rather than going back again when we found out if something is not right and spend hours argueing whose fault .. My opinion. Aplies to all shops... Not pointing fingers at mentioned shop her..thanks.
Have you considered other brands around the same price range? City Music's housebrand, Craftsman, has a pretty good starter package for both their bass and guitars. IMO better then the Fender starter pack. Do check them out too!