Gibson Web Policy

JMguitars

New member
........from the Harmony Central Guitar Forum:

Recently you received a letter from Gibson regarding significant changes in the company's web policy. Gibson's intent is to drive more customers into your store, thus making your store a destination location. It has always been Gibson's desire to have sales of their instruments be done on a personal level, not on a "point and click" shopping cart level. It is only when the end consumer interacts with your sales staff can the "Gibson story" be told, and an instrument be truly matched to that individual consumer's personal needs.

Pursuant to that goal, and effective immediately, all authorized Gibson & Epiphone dealers are expected to comply with the following:

Internet sales of all new Gibson Brand instruments and products, including Gibson USA, Gibson Montana, Gibson Memphis, Gibson OAI, Slingerland, Tobias, Gibson Custom/Historic, Epiphone, Valley Arts, Gibson Strings and Accessories are to cease immediately.
All authorized GMI dealers will be allowed to advertise that they are an "AUTHORIZED GIBSON DEALER" and link to the Gibson website, www.gibson.com.
Photos of "in-stock" instruments currently in dealer's inventory will not be allowed to be published on dealer's website.
Consumers are to be encouraged to actually visit the store to purchase instruments, or contact the store regarding a purchase via phone or email. Authorized GMI dealers will be allowed to email consumers photos of specific guitars in dealer's inventory.

Specific artwork and advertising templates for authorized dealers will be made available for dealer's use on their websites. These materials will be made available for download on Gibson's internet press site, www.gibson.com/press.

Advertising outside of dealer's immediate market area as specified in the Gibson Dealer Agreement will not be allowed. This includes (but not limited to) any printed materials such as catalogs, flyers, etc. If there is a question as to your specific market area, please contact XXXXXXXXXXX at Gibson, XXXXXXXXXXX, XXXX.

Sales of new Gibson brand instruments at guitar shows, music events, concerts, music festivals, etc. outside of dealer's approved market area are not allowed".
 
Well, marketing 101 I guess.

They are steering the Gibson image. Let's just hope it's in the right way...

But seriously, when I buy a Gibson Les Paul, I would want to go down to the shop and take the "lady" for a spin....interact with the shop dudes....

May that's what they call the gibson experience.
 
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