Nanopad not responding

[lowjk]

The pads on my Korg Nanopads aren't responding to hits very well. I have to press (not hit or tap) them really hard to get any response.

The X-Y pad still works, as does the "roll" function.

Drivers are installed correctly.

Several people also reported such problems on the korg forum.

Any chance of replacement even though the warranty expired (seems more like a manufacturing fault then through user's abuse).

Thank you,
jk