Dude you can try hitting the sole distributor of roland gear, the inimitable swee lee & co, since edirol is a subsidiary of roland and SL is the sole distributor of them. You probably need to bring along a picture of the item and stuff, since i very much doubt they´re really all that knowledgeable about the whole thing.
Sometimes i just don´t understand these guys, wouldn´t bringing in cheaper gear result in higher volume sales?